Privacy Policy for PulseHunterMatrix

This Privacy Policy describes how caihuaqing ("we," "our," or "us") collects, uses, and shares your information when you play our PC game PulseHunterMatrix (the "Game"), particularly through the Epic Games Store platform.

By installing and playing the Game via the Epic Games Store, you agree to the collection and use of your information in accordance with this policy. Please note that your use of the Epic Games Store is also governed by Epic Games' own Privacy Policy and End User License Agreement (EULA):cite[2].

1. Information We Do Not Collect

We are committed to your privacy. We do not knowingly collect, store, or process any personally identifiable information (PII) such as:

• Your real name
• Your physical address
• Your email address (unless you explicitly provide it to us for support)
• Your phone number
• Your Epic account credentials (e.g., password)
• Any other information that can directly identify you

2. Information Collected Through Epic Games Store

When you purchase and play our Game through the Epic Games Store, Epic Games, Inc. provides us with certain information to enable functionality and support, as outlined in their Privacy Policy:cite[4]. This may include:

• Your Epic Games display name:cite[8]
• A unique identifier associated with your Epic account
• Country and language preferences
• Details of your purchase and entitlement to the game

We use this information solely to:

• Verify your license to play the Game
• Provide in-game functionality (e.g., displaying your Epic display name if applicable)
• Offer support related to your purchase

3. Information We Collect Automatically (Game-Related)

For the purpose of improving the Game and analyzing performance, the Game itself may collect the following non-personal information:

• Hardware and Software Information: Technical data such as your operating system, CPU, GPU, memory, and hardware identifiers (if necessary for functionality like saving settings).
• Gameplay Data: Information about your interaction with the Game, such as your progress, scores, achievements, in-game purchases (if any), and gameplay time. This helps us balance difficulty and improve features.
• Crash Reports: Diagnostic information and error reports in case the Game crashes. This may include your IP address, but it is not used to identify you.

4. How We Use Your Information

The information we collect is used for the following purposes:

• To provide, maintain, and improve the Game and its features.
• To analyze trends and player behavior to enhance the gaming experience.
• To personalize your experience (e.g., saving your progress and graphical settings).
• To diagnose technical issues and fix bugs.
• To prevent fraud and ensure security.

5. Third-Party Services - Epic Games Store

The Game is distributed through the Epic Games Store, operated by Epic Games, Inc. When you use the Epic Games Store, Epic's own privacy policy governs how they collect and handle your information:cite[4]. We encourage you to review Epic's Privacy Policy:

https://www.epicgames.com/site/en-US/privacypolicy

Epic Games collects information necessary for distributing the Game, providing platform services, processing payments, and more, as detailed in their policy:cite[2]:cite[4].

6. Data Retention

We will retain automatically collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

PulseHunterMatrix is intended for a general audience and does not knowingly collect personal information from children under the age of 13 ("Children").

If you are a parent or guardian and believe your Child has provided us with personal information, please contact us at yebulan168@gmail.com. We will take steps to delete such information from our systems.

8. Your Rights and Choices

• Access and Deletion: While we do not collect personal information directly, you can request information about what non-personal data we have by contacting us at the email below. For personal data managed by Epic (like your Epic account information), please contact Epic directly through their privacy channels:cite[4].

9. Security

We implement reasonable security measures designed to protect the information we collect. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at:

Email: yebulan168@gmail.com